At Ayuzera, we are committed to delivering your wellness products safely, quickly, and efficiently. We aim to ensure a smooth and reliable post-purchase experience for every customer.

This Shipping Policy explains how orders are processed, dispatched, and delivered.

1. Shipping Charges

• Orders above ₹3500 (Distributor Price) are eligible for free shipping.

• Applicable courier charges (if any) will be shown at checkout.

• Shipping charges are non-refundable once the order is dispatched.

2. Order Processing & Dispatch Timeline

• Orders are generally processed and dispatched within 2–5 working days after order confirmation.

• Delivery timelines may vary depending on serviceable PIN codes, logistics availability, and external factors.

• In case of unexpected delays due to government regulations, natural events, or logistical issues, customers will be informed accordingly.

3. Delivery & Order Acceptance

• Estimated delivery timelines are indicative and may vary.

• Customers are requested to inspect the package at the time of delivery.

• Any issues such as:

• Damaged products

• Missing items

• Incorrect products

• must be reported within 24 hours of receiving delivery confirmation.

Failure to report within this timeframe may limit eligibility for replacement or redelivery.

4. Incorrect or Incomplete Address

Ayuzera shall not be responsible for non-delivery, delays, or incorrect delivery resulting from inaccurate or incomplete shipping information provided by the customer.

5. Order Cancellation or Rejection

Ayuzera reserves the right to cancel or reject any order if:

• There is a breach of terms & conditions

• Payment issues occur

• Suspicious or fraudulent activity is detected

Refunds, if applicable, will be processed as per the Refund Policy.

6. Delivery Timeline Disclaimer

Delivery timelines mentioned on the website are approximate estimates and may change due to:

• Logistics partner delays

• Weather conditions

• Government restrictions

• Remote or non-serviceable locations

7. Contact Details for Shipping Queries

For any shipping-related concerns, customers may contact:

📞 Phone: 080 40363880
📧 Email: care@wellwithlife.com
📍 Address:
C-447, 4th Floor, Tower-C, Golden-I,
Sector Tech Zone IV, Greater Noida West,
Gautam Buddha Nagar, Uttar Pradesh – 201306